Adding server metrics to 360 Monitoring safely Website checks show what a visitor can reach; server metrics help explain what is happening inside the machine. Server monitoring generally requires an…

Choosing a monitoring interval and alert sensitivity Choose a monitoring interval and sensitivity based on how quickly the business needs to detect a sustained failure. More frequent checks improve…

Creating a useful website monitor in 360 Monitoring A website monitor should check something that represents a working service. A server can return a successful response while the page contains an error,…

Interpreting website response-time changes in 360 Monitoring Use response-time changes to identify which part of the request became slower. A monitoring probe's measurement is useful evidence, but it is not the…

Keeping monitoring aligned with active websites and servers Review monitoring whenever a site, server, owner or provider changes. An old monitor can remain green while checking a retired endpoint, and a new…

Monitoring a public service port with 360 Monitoring A TCP monitor checks whether an endpoint accepts a connection on a chosen port. Use it for a service that is intentionally reachable by the monitoring…

Pausing and resuming monitoring around planned maintenance Use a scheduled maintenance window when planned work would otherwise generate expected alarms. Set an explicit end time and verify that monitoring…

Publishing useful service information on an eligible status page A status page should show service information customers can understand without exposing internal infrastructure details. Publish only approved monitors…

Reducing false alerts and responding to 360 Monitoring incidents An effective alert tells the right person what failed and gives them enough context to act. Too many low-value notifications encourage people to ignore…

Setting server alerts from a realistic resource baseline Set server alerts from a realistic understanding of the workload. A useful threshold identifies a condition that needs action, with enough time to…

Setting up an actionable certificate-expiry check An actionable certificate check combines the public expiry information with a named renewal owner and a recovery plan. Monitor the certificate customers…

Testing 360 Monitoring alert recipients and escalation Test monitoring contacts before relying on them during an outage. A correctly configured monitor is useful only when its alert reaches someone who can…

Using a content check to detect the wrong website response A content check can detect a website that returns a successful HTTP response while showing the wrong page. Choose a stable marker that appears in the…